Skip to content

Cart

Your cart is empty

Continue shopping

Returns & Refunds Policy

1. Agreement to Terms

These Terms and Conditions of Service ("Terms") govern your access to and use of the Infuse website located at www.infuseactive.com (the "Site") and all related services (collectively, the "Service"). The Service is provided by Navigator Holding (HK) Limited (referred to as "Infuse", "we", "us", or "our"), a company incorporated in Hong Kong.

By accessing, browsing, or otherwise using the Site or Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree to all of these Terms, you are not permitted to use the Site or Service.

These Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you" or "user"), and Infuse.

2. Company Information

This Site and Service are owned and operated by:

Company Name: Navigator Holding (HK) Limited

Business Registration Number (Hong Kong): 72563779

Registered Office Address: Flat/RM 17-19 36/F China Merchants Tower Shun Tak Centre, 168-200 Connaught Rd Central, Hong Kong. (Note: This is our registered office address and not a return address for merchandise)

3. Service Overview & Jurisdictional Disclaimer

We provide an online platform to showcase and sell our products. The Service is hosted by Shopify Inc., which provides us with the e-commerce platform.

This Service is based in the Hong Kong Special Administrative Region ("Hong Kong SAR"). We make no representations that the Service or any content therein is appropriate or available for use in locations outside of Hong Kong SAR. If you access the Service from outside Hong Kong SAR, you do so on your own initiative and are solely responsible for compliance with local laws, to the extent such laws are applicable.

4. Modifications to Terms and Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on the Site. It is your responsibility to check the Site periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

5. Use of the Site: Eligibility & Acceptable Use

Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Site.

Acceptable Use: You agree not to use the Site, Service, or our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction (including but not limited to intellectual property laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach of this section will result in immediate termination of your access to the Service.

Prohibited Uses: You are prohibited from using the Site or its content:

For any unlawful purpose.

To infringe upon or violate our or any third party's intellectual property rights.

To harass, abuse, insult, harm, defame, or discriminate.

To submit false or misleading information.

To upload or transmit viruses or any malicious code.

To interfere with the security features of the Service.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

6. Product Information, Pricing, and Availability

We strive to display product colors and images as accurately as possible but cannot guarantee your screen's display accuracy.

All product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion.

We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to limit the quantities of any products we offer.

We reserve the right to discontinue any product at any time.

Prices are subject to change without notice.

7. Orders, Billing, and Account Information

We reserve the right to refuse or cancel any order at our sole discretion. This includes orders placed by the same customer account, credit card, or using the same billing/shipping address, and orders we suspect are placed by dealers or resellers.

You agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your information so we can complete transactions and contact you.

8. Third-Party Tools & Links

We may provide access to third-party tools or links. Your use of such tools or interactions with linked sites is solely at your own risk. We are not responsible for, and do not endorse, any third-party content or services.

Complaints regarding third-party products or services must be directed to the respective third party.

9. User Comments and Submissions

If you submit comments, ideas, or other materials to us, you grant us a royalty-free, perpetual license to use, modify, and publish them. We are under no obligation to (1) keep submissions confidential; (2) pay compensation; or (3) respond.

You agree your submissions will not violate any third-party rights or contain unlawful content. You are solely responsible for your submissions.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Disclaimer of Warranties; Limitation of Liability

Disclaimer: Your use of the service is at your sole risk. the service and all products and services delivered to you are provided "as is" and "as available" without any warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: To the fullest extent permitted by applicable law in hong kong sar, in no event shall infuse, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits, lost data, or business interruption) arising from your use of the service or any products procured through the service, even if advised of the possibility of such damages. our total liability for any claim under these terms shall not exceed the amount you paid to us for the product or service giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Infuse and its affiliates from any claim or demand (including reasonable attorneys' fees) made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service will cease immediately, and you remain liable for all amounts due up to the date of termination.

14. Severability

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on the Site, constitute the entire agreement between you and Infuse regarding the Service, superseding any prior agreements.

16. Assignment

We may assign our rights and obligations under these Terms to any affiliate or successor in connection with a merger, acquisition, or sale of assets, without your consent.

17. Governing Law & Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.

Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The arbitration proceedings shall be conducted in the English language.

18. Contact Information

Questions about these Terms should be sent to us at: support@infuseactive.com.


Interpretation Authority

The interpretation right of this Term and Conditions belong to Navigator Holding (HK) Limited. In case of any discrepancy between the English and any other versions of this policy, the English version shall prevail.